SpecPilot Support

We are here to help.

SpecPilot: AI PRD Builder helps founders, product managers, and builders turn conversations into clear product requirements, feature specs, and PRD drafts.

Contact Support

For help with setup, model configuration, exports, billing questions, or App Store review requests, email us at 865522455@qq.com.

Please include your app version, device model, iOS version, and a brief description of the issue. Do not include your API key in support messages.

Common Questions

How do I configure a model? Add your provider, base URL, API key, and model name in Settings. For Zhipu Coding Plan, use the Coding Plan endpoint.

Can I use my own API key? Yes. SpecPilot is designed to support bring-your-own-model workflows for supported compatible providers.

How do exports work? Generated PRD content can be copied as Markdown for handoff to teammates, clients, or documentation tools.

Where is the privacy policy? You can read it here: Privacy Policy.

Response Time

We aim to respond to support requests within 2 business days. Critical account, billing, or security issues are prioritized.